Alarm+ Support

Need help with Alarm+? We're happy to answer questions, hear feedback, or help troubleshoot.

Email us

Reach us at support-alarmplus@ringhound.com. We aim to respond within a few business days.

Common questions

My alarm didn't ring

Alarm+ uses Apple's AlarmKit, which requires alarm permission to schedule real alarms. On your iPhone, go to Settings › Alarm+ and confirm alarm access is allowed. If you were never asked, opening Alarm+ and creating an alarm will prompt you.

My calendar alarms aren't syncing

Calendar-linked alarms need calendar permission. Check Settings › Alarm+ › Calendars is set to Full Access. Alarm+ also needs to sync in the background occasionally to pick up changes — opening the app manually always triggers an immediate sync.

I can't find my Pro purchase after reinstalling

Open Alarm+, go to the upgrade screen, and tap Restore Purchases — this restores Pro on any device signed into the same Apple ID that made the purchase.

Something else

Email us at support-alarmplus@ringhound.com with details and we'll help sort it out.